Responsible Gaming
Gaming Should Be Entertainment
At Central West Nest, we believe that casino gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses or bet more than you can comfortably manage.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in gambling activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling behaviour or lying about the amount of time or money spent gambling
- Increasing amounts of time or money spent on gambling
- Neglecting work, family, or social responsibilities due to gambling
- Feeling anxious, irritable, or depressed when trying to cut down or stop gambling
- Gambling to escape problems or negative emotions
- Borrowing money to gamble or gambling with money needed for essentials
- Unable to stop or control gambling urges
- Relationships or employment affected by gambling habits
Self-Help Tools
We provide several tools to help you maintain responsible gaming practices:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders during your gaming session about the amount of time and money you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services if you need a break
- Session Limits: Set a maximum duration for your gaming sessions
To access these tools, please contact our customer support team or visit your account settings.
Support Organisations
If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online — Free online counselling and support for problem gambling in Australia
Website: www.gamblinghelponline.org.au
United Kingdom
- GamCare — Free support for anyone concerned about their gambling
Website: www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council — Resources and support for problem gambling in Canada
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling — Confidential helpline and resources
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Support for problem gambling in Germany
If You Need Help
There is no shame in seeking help. If you are experiencing problems with gambling, please reach out to one of the support organisations listed above. They provide confidential, free counselling and assistance.
Remember: You are not alone, and help is available.